Booku respects your right to privacy under the Privacy Act 1988 (Commonwealth of Australia) and is required to comply with the National Privacy Principles in respect to the collection of personal information from individuals.

Use of Personal information

Be assured that we keep all personal information submitted to us in the strictest confidence. The information is stored on a secure server and is only used to process your order and for our own marketing purposes.

We do not rent or sell your personal information to any third party without your permission. However, we must fully cooperate should a situation arise where we are required by law to provide information about a customer.

Use of Alias

When signing up as a Booku Member, you will be prompted to supply an 'alias'.  Your alias is your screen name and can be seen by other website users in some instances.  Your alias is used for book reviews and social media functions on this website, and therefore your identity is associated with particular books and content on the website.  If you are concerned about being identified, we recommend using a strong alias that bears no resemblance to your actual name.

Use of Credit Card Information

Credit cards payments are processed in real-time by our 128-bit encrypted SSL secure server and the SecurePay payment gateway.  Credit cards are charged immediately. 

We do not keep a record of your credit card information on our server after payment has been processed, removing any possibility of compromise.

Use of Email Addresses

Booku will contact you via email in relation to orders that you place on our website (eg. order confirmation emails) and for marketing purposes from time-to-time.

Members who choose to subscribe to the Booku mailing list will receive communications from Booku.  Recipients of these communications may choose to 'unsubscribe' from the mailing list by following the directions in the email.

Booku will not use your e-mail address for any other purpose, and will not disclose it to other individuals or businesses, without your consent.

Use of Cookies

When you add eBooks to your shopping cart or wishlist, a small text file, known as a "cookie" is stored on your computer. This file contains unique information that allows the site to identify you.

Cookies are used to make your shopping experience at Booku easier. It is our policy not to make use of cookies for marketing purposes.

To use our shopping cart, you will need to turn cookies on in your web browser. Please refer to your browser's help function if you are unsure how to do this.

Use of Tracking Code

Booku periodically uses Google Adwords campaigns to advertise its website.  In order to measure the effectiveness of campaigns, Booku has added tracking code to the payment page to determine the conversion rate for customers who emanate from an Adwords link.  This tracking does not affect the user experience in any way and personal information is not collected.

Request for Personal Information Held by Booku

If at any time you wish to know what information Booku holds about you, then please contact us and we will provide you with the information.  You can also see what personal details are held by Booku by visiting My Account.

More Information

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au.